EcoStruxure Asset Advisor is a remote monitoring service available as an additional module with EcoStruxure IT Expert that provides your IT infrastructure with 24/7 monitoring and troubleshooting by personnel in a Schneider Electric Service Bureau. Use it as a stand-alone service or combine it with the EcoStruxure IT Expert cloud-based monitoring software to reduce unplanned downtime risk and achieve greater peace of mind.
Physical infrastructure threats can be anticipated, identified, and resolved quickly and accurately with onsite support dispatch if required. You can set on or off duty status, to avoid getting called by the Schneider Electric Service Bureau when you don’t want to be disturbed, and you can set the on-call contact.
EcoStruxure Asset Advisor compiles incident tracking and monthly reports that provide insight into connected devices, in addition to recommendations on how to improve device utilization and lifecycle. A subscription to EcoStruxure IT Expert is required with Asset Advisor.
EcoStruxure Asset Advisor Features
- Subscribe to the Asset Advisor service for 24/7 remote monitoring of your critical equipment by the Schneider Electric Connected Services Hub.
- Incidents are automatically created and tracked, providing easy access to real-time incident status, incident history and chat history.
- Chat collaboration on incidents and troubleshoot alarms quickly by having Schneider Electric Connected Services Hub staff join in on the incident-based chat.
- Physical infrastructure threats can be anticipated, identified, and resolved quickly and accurately with onsite support dispatch if required.
- Set on or off duty status to avoid getting called by the Schneider Electric Connected Services Hub when you are off duty.
- The personalized monthly report provides insight into connected devices, and recommendations on how to improve device utilization and lifecycle.
- The EcoStruxure IT app gives you an instant overview of your sensor data and alarms.
- Global visibility – Global visibility across the hybrid ecosystem, from anywhere, with one tap access right from a smartphone.
For more information about EcoStruxure Asset Advisor, call 800-876-9373 or email email@example.com.